There are plenty of cloud web hosting companies out there, yet many of them are resellers that have minimal resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company by phone. The type of support that you can have through this particular channel of communication varies depending on the service provider - some provide professional phone support, various others offer general and customer support only since some issues are more time-consuming and it would be much easier to be resolved via a support ticket, especially when the issue needs to be escalated. However, it's good to find that you could always get in touch with your website hosting provider because there're countless small matters that can be managed without difficulty and timely with a telephone call, not mentioning that you'll be able to get more info about the services even before you become a customer.

Phone Support in Cloud Web Hosting

As we have live phone support 14 hours daily, you will be able to get in touch with us and consult with one of our customer support representatives to find out more about all of the cloud web hosting that we provide and ensure that our servers match the system requirements for your web sites before purchasing anything. For your convenience, we now have phone numbers on 3 different continents so you're able to call the one nearer to you - in the USA, the United Kingdom or Australia. In case you are already an existing customer, you'll be able to phone us about general and billing matters, or even about some technical matters. In case the trouble is strictly technical or it requires longer time to investigate, you should use our ticketing system, which will allow both you and our technical support crew to monitor the information provided by both sides.

Phone Support in Semi-dedicated Hosting

If you need additional info for the semi-dedicated hosting services that we supply, you are able to call any of the three support phone lines we have around the globe - in the U.S.A., Great Britain and Australia. In this way, you can check ahead of time if our solutions are suitable for your web sites. If you're already our customer and you have a semi-dedicated account, you are able to reach us on the phone for 14 hours every day about any billing or general issues. For entirely tech matters you'll have to use our ticketing system to contact our tech support as sometroubles just require longer time to be taken care of, but we will help you on the phone with various minor tech problems as well, saving you time and efforts.