A 99.9% Server Uptime
The major advantage of constructing your very own cloud web hosting system is that you do not need to worry about compatibility issues – you design a special set of software apps in such a way so as to be compatible with a particular set of hardware components. The outcome is something a lot more steady and reliable, as there are fewer potential risks of failure. We have set up our cloud hosting system using proven hardware parts and a strongly tweaked version of Security–Enhanced Linux in an attempt to create a very risk–free environment for your personal web sites.
Because of this, with all our cloud web hosting plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we’ve also built our very own internal network in all our datacenters. Everything is based on first–rate hardware made by Juniper. And on each and every router, we have placed a firewall with an intricate algorithm so as to filter out all dubious requests.
Hence, in each of our datacenters – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done everything to decrease all potential risks with our cloud hosting plans and even though our company offers outstanding support, there are times when the customer simply isn’t happy with what we are offering. Or he wants to upgrade to a more powerful web hosting service, such as a virtual private server or even a dedicated hosting server.
This is exactly why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not satisfied, we will give you a refund.
24/7 Technical Support
If you have ever been forced to wait around for hours for a response, you’re aware of how frustrating this can be, especially if your website is on the line. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be here and they will reply to you in under an hour. And the best part is that their average ticket response time is well under twenty minutes!