Customer Support Channels
A 1–hour Response Guarantee
Our company offers a 1–hour solution warranty with all our cloud web hosting packages, meaning each individual assistance question you submit is going to be reacted to in only an hour max. Our support crew members are taught to speedily take care of any situation and to supply you with detailed advice on any issue that you may have.
A Top–quality Support Service
You’re able to email us 24x7x365 with any question you have got connected with our products. We have got employees on duty constantly to provide support any time needed. You could use the ticketing system or drop a message at any moment, alternatively you can grab the phone or use the live chat through business hours.
An Intuitive Help Section
The Control Panel offers a thorough knowledge base that is incorporated into all areas. In each area, you will find a Help press button that will load for you a group of step–by–step tutorials on how to work with a particular option or perform a particular action. Additionally, we have generated mini seminar training videos so you might get a better idea of the Control Panel’s interface.