Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you’ll find an in–depth Help section offering a myriad of articles and frequently asked questions. They are answered by our support team of knowledgeable techs. Simply type in your question and our intelligent platform will offer you the most appropriate answer.

  • Top quality support service
  • Educational Videos

  • If you want to watch how an action is done or how an issue is rectified, instead of just reading about it, take a look at our selection of step–by–step video tutorials. They cover various issues and will help you quickly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 technical support service and come with a one–hour support ticket response guarantee. Our professional tech support engineers will be available to you 7 days a week and will settle any issue that you may possibly encounter within less than 60 minutes after the trouble ticket submission. In the majority of cases, a reply will be provided to you in less than 20 minutes.