Q: What exactly does web site migration imply and what does it involve?
A: The web site migration service that our company is offering is free of cost (to a certain extent). We’ll transfer your web site(s) to our top–class cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can lead to lost info and unnecessary downtime. This is the reason why we will perform all that for you for free!We have highly trained administrators whose only job is to make sure that your web site performs exactly as it did on your previous hosting platform. The administrators are experts in transferring custom–built sites, as well as sites that are based on well–known apps like Joomla™ and WordPress.
Q: Website migration seems like lots of work. How much time does it take?
A: While we can’t give you an exact time frame, since there are lots of factors, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will do our best to transfer your website within 48h, and in some cases – within 24h (in case the website content is not large).
Q: What details will I have to give to your Website Migration Department?
A: We do not need any private info. We’ll require, however, the login info for your current hosting account and the name of the website that you wish to migrate.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my web site?
A: Your site will work exactly like it did before with your old hosting provider. As soon as we are done with the transfer, your web site will be configured to work on our web hosting platform and we’ll alert you to preview it. If everything is working properly, all you will have to do is change the name server resource records pertaining to your domain name. Your website will be migrated to us with no downtime whatsoever.
Q: Will my current web hosting provider know that I’m leaving them?
A: No. Apart from your login credentials for the Control Panel, we will not need anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Does it make a difference what platform my current hosting provider is using?
A: Yeah. We support all conventional Linux–driven web hosting platforms. We don’t support Windows–based hosting platforms, as we don’t offer Windows hosting services ourselves.Additionally, we don’t support proprietary site creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.